Terms of Service
Last updated: January 1, 2025
1. Acceptance of Terms
By accessing and using Soft Host's services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Service Description
Soft Host provides Minecraft server hosting services including but not limited to:
- Minecraft server hosting and management
- Control panel access via Pterodactyl
- File management and backup services
- 24/7 technical support
- DDoS protection services
3. User Responsibilities
As a user of our services, you agree to:
- Provide accurate and complete information during registration
- Maintain the security of your account credentials
- Use our services in compliance with all applicable laws
- Not engage in any activity that may harm our infrastructure
- Respect the rights of other users and third parties
4. Prohibited Activities
The following activities are strictly prohibited:
- Hosting illegal content or engaging in illegal activities
- Distributing malware, viruses, or harmful code
- Attempting to gain unauthorized access to our systems
- Excessive resource usage that affects other users
- Harassment, abuse, or threatening behavior
5. Payment Terms
Payment for services is due in advance. We accept various payment methods including PayPal, UPI, and bank transfers. Failure to pay may result in service suspension or termination.
6. Service Availability
While we strive for 99.9% uptime, we cannot guarantee uninterrupted service. Scheduled maintenance will be announced in advance when possible.
7. Data and Backups
We provide automated daily backups, but users are responsible for maintaining their own backups. We are not liable for data loss, though we will make reasonable efforts to restore data when possible.
8. Termination
We reserve the right to terminate or suspend services for violation of these terms, non-payment, or any other reason deemed necessary for the protection of our service and users.
9. Limitation of Liability
Soft Host shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.
10. Contact Information
For questions about these Terms of Service, please contact us at:
- Email: support@softhost.in
- Discord: Join our server